Shipping Policies
Shopping Policies
Welcome to our online store! Here are our key shopping policies for customers.
Payment Methods
- Accepted: PayPal
How Shipping Cost
For US residents, a flat rate of $6.99 will be charged for shipping. However, please be noted that it may vary depending on the region, such as Hawaii or Alaska. Free shipping is offered for any orders above $60.
International shipping apart from the US is unavailable at the moment. We will try our best to offer worldwide shipping ASAP!
Shipping Options
- Standard Shipping: 1-3 weeks.
- Express Shipping: 3-7 business days.
- Free Shipping: On orders over a certain amount (check current promotions).
Order Processing
- Orders processed within 1-2 business days.
- Tracking information provided via email once shipped.
Customs and Import Duties
- Under $800: Generally no import duties or taxes.
- Over $800: May incur duties and taxes, paid by the customer.
Return Policy
- Return Window: 30 days from receipt.
- Condition: Items must be in original condition with tags.
- Process: Contact customer service to initiate return; return shipping costs borne by customer unless item is damaged or incorrect.
- Refunds: Processed within 7-10 business days after receipt of returned item.
Prohibited and Restricted Items
- Prohibited: Narcotics, hazardous materials, firearms, counterfeit goods.
- Restricted: Pharmaceuticals, certain foods and beverages, plants, animal products (may require permits).
Delivery and Tracking
- Couriers: DHL, FedEx, UPS, EMS.
- Tracking: Provided via email.
Customer Support
- Email: ncmj.cs@gmail.com
Thank you for shopping with us! We are dedicated to providing you with a great shopping experience.